SHIPPING & DELIVERIES
SHIPPING WITHIN AUSTRALIA
For shipping within Australia, we use Australia Post. Once your order has been shipped a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the email.
All deliveries must be signed for. Ensure someone will be available to sign for the delivery between 9 am and 6 pm, or provide a business address.
Please note that our shipping time frames are a guide, and that they are subject to change due to Australia Post delays.
REGULAR DELIVERY
Metro deliveries will arrive within 3-10 business days from the date of shipment, regional deliveries may take an additional 2-4 days.
When your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, contact : customercare@worldofmisha.com
REGULAR SHIPPING PRICES
$7.95 Regular Shipping
EXPRESS DELIVERY
Metro deliveries will arrive within 1-4 business days from the date of shipment, regional and international deliveries may take an additional 2-4 days.
When your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, contact customercare@worldofmisha.com
EXPRESS SHIPPING PRICES
$12.95 Express Shipping on any order under $300
FREE for orders over $300
INTERNATIONAL SHIPPING
For shipping outside of Australia, we use DHL Express Worldwide service. Once your order has been shipped, a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the email.
All deliveries must be signed for. Ensure someone will be able to sign for the delivery between 9am and 6pm, or provide a business address.
USA SHIPPING PRICES
$45 USD Express DHL Shipping on any order
5-7 business days between major metro areas
NZ SHIPPING PRICES will be calculated at the checkout
UK & EUROPE SHIPPING PRICES
£45 / €45 Express DHL Shipping on any order
Excluding duties and taxes
5-7 business days between major metro areas
ASIA SHIPPING PRICES
$45 USD Express DHL Shipping on any order
Excluding duties and taxes.
5-7 business days between major metro areas
SHIPPING FOR COUNTRIES NOT LISTED WILL BE CALCULATED AT CHECKOUT
AUSTRALIAN DOLLARS, TAXES, & DUTY
All product prices indicated, and payments made on the Australian Online Store are in AUD currency. GST is added to the order total for all shipments within Australia.
Any custom fees, duties or taxes determined by your local customs authority may include;
1. Sales Tax applied by your country for purchases from Australia; and
2. Duties charged for processing by your country.
If a Delivery Duty Unpaid (DDU) destination is selected at checkout taxes and duties will be payable upon your order arriving in your country. This will be noted in the checkout process. For these countries, we are unable to estimate the amount of taxes and duties your order will incur, as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs office. For more information contact your local customs office.
Items you exchange will be re-sent at the cost of MISHA, however return postage costs are not refundable. MISHA do not refund prepaid tax and duties paid at the time of checkout. Should you wish to return the item for a refund or exchange, contact your local customs office to obtain your tax refund.
ALL ORDERS
Orders placed prior to 12pm AEST will be shipped same day.
We cannot deliver to PO Box or Parcel Locker addresses. Orders to PO Box or Parcel Locker addresses may be subject to cancellation.
During sale periods we will endeavour to commit to our normal delivery times, however some deliveries may take 1-2 days longer.
In the case of any delay to processing times, you will be notified by email.
ITEM AVAILABILITY
Occasionally stock levels are not up-to-date on the Online Store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
CHANGES TO YOUR ORDER
If your order has already been processed, MISHA accepts no responsibility for incorrect details entered. However, our Returns process is available for changing incorrect items.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees.
MISHA reserves the right to cancel any order after purchase.
ORDER DETAILS & PAYMENTS
Order details are available in order confirmation emails, and in My Account for customers who were logged in when placing their order. Alternatively contact customercare@worldofmisha.com for all Online Store and order enquiries.
Transaction processing is based in Australia, your bank may apply international transaction fees.
Select countries which do not qualify for Free Shipping include;
Shipping prices will be displayed at checkout.
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