Returns & Exchanges

Returns Period

International customers — returns and exchanges are accepted with proof of purchase on items received within 30 days of the delivery date. Items returned outside this period will not be accepted.

Conditions

• Items must be returned in original condition — unworn, unwashed, unaltered and free from imperfections, with all tags attached.
• All returns are inspected on arrival. Items showing signs of wear, makeup, tan or deodorant marks, fragrance, or with tags removed can't be accepted and will be sent back to you.
• Garments showing signs of wear, makeup, fragrance or damage will not be accepted.
• Full-priced items, including those purchased with the welcome discount, are eligible for a refund or exchange.
• Sale items and items purchased with a promotional code are not eligible for a refund; they may be exchanged or returned for store credit.
• Products marked FINAL SALE are strictly not eligible for a refund. Sales are FINAL.
• Once your return is submitted through our Returns portal, please send your item back to us using the instructions provided.

How to Return

1. Visit the MISHA Returns Portal and enter your order number and email to lodge your request.
2. Pack your items securely in their original condition with tags attached, and include your proof of purchase.
3. Send your parcel to our warehouse using a tracked service — MISHA is not liable for items lost in return transit.
4. Once received, your return undergoes a quality review. Provided your return arrives in its original condition, in line with our returns terms, your refund (or store credit for sale items) will be processed within 14 business days.

Refunds

Approved refunds are issued to your original payment method, excluding the original shipping cost. Exchanged items are re-sent at MISHA's cost; original return postage is non-refundable. Prepaid taxes and duties are not refunded by MISHA — please contact your local customs office for any duty refund.

Return Address